A sustained 17% reduction in labour cost against a 15% target, freeing capacity, improving service, and cutting waste and energy.
An AIM-listed specialty baker with £180m revenue and some 2,800 employees.
The business had a strong track record of profitable growth, and wanted to protect that trajectory by improving how efficiently it converted labour into product, without compromising quality or service.
The target was ambitious: a 15% reduction in labour cost, sustained rather than temporary, across a large workforce and a demanding production environment where service levels matter.
We worked with the client's teams to redesign how work flowed through the operation, tackling the root causes of lost productivity. The focus was on changes that people would own and keep running, not a one-off efficiency drive.
A sustained 17% reduction in labour cost, beating the 15% target, which increased manufacturing capacity, improved service levels, and delivered further savings in waste and energy.
