Specialist acquirer

The client

A specialist acquirer with £15 million in revenue and top-decile ROS & ROCE.

The company's leadership strategy was built on acquisition, repositioning and organic growth, a business used to buying, integrating and improving. The task was to make sure a recent UK acquisition lived up to that standard.

The challenge

Newly acquired operations rarely match the standard of the parent overnight. The client needed service levels worthy of its premium products and pricing, while also capturing the cost synergies that justify an acquisition in the first place. These two goals often pull against each other.

What we did

We worked alongside the client to raise service to a world-class level consistent with premium positioning, while identifying and delivering cost reduction across the acquired UK operation. Rather than a top-down cost cut, we designed changes with the teams so they held once the integration settled.

The result

Service worthy of the brand's premium positioning, combined with real cost reduction. Synergies delivered, not just promised.